Fortinet FortiGate-401F 5 Year FortiCare Premium Support - FC-10-0401F-247-02-60

Fortinet solutions provide critical services, and if issues arise they need to be addressed quickly to help ensure security and business continuity. We provide FortiCare technical support and return merchandise (RMA) services on a per-device basis for 24x7 support and timely issue resolution. FortiCare services support the entire Fortinet Security Fabric, which offers multi-disciplinary support and a single source for troubleshooting. Flexible support options help your organization maximize uptime, security, and performance according to the needs of your business.

FortiCare Support Services for Small Businesses

Small-medium business (SMB) owners need continuous coverage at a reasonable price to keep business running for each critical client transaction.

FortiCare Essential

FortiCae Essential is the base-level service, and it is targeted toward devices that require a limited amount of support and can tolerate next-business-day, web-only response for critical as well as non-critical issues. This service is only offered to FortiGate models 8x and below and to low-end FortiWifi devices.

FortiCare Premium

FortiCare Premium covers you around the clock, for whenever you need technical support coverage. It includes web, chat, and telephone support to our global team. Hardware replacements are sent next business day shipping, ahead of you returning the original device. Foundational FortiGuard subscriptions for dynamic policies are included.

Professional Services

Professional Services Start making a difference in your business with the Security Fabric as soon as possible. Remote technical experts are a great value and can help deploy the Security Fabric, so you can start realizing your investment sooner and tailor the options to your needs