Platinum Support
Palo Alto Networks Platinum Support - 1 Year - PA-820 - PAN-SVC-PLAT-820
- Platinum Support availability: : 15-minute response times
- Next-business-day delivery* for parts and hardware replacement
- Direct access to a dedicated team of senior engineers
- Planned event assistance
- On-site assistance for critical issues
- Failure analysis
- Manufacturer Part #:PAN-SVC-PLAT-820
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Palo Alto Networks Platinum Support Renewal - 1 Year - PA-820 - PAN-SVC-PLAT-820-R
- Platinum Support availability: : 15-minute response times
- Next-business-day delivery* for parts and hardware replacement
- Direct access to a dedicated team of senior engineers
- Planned event assistance
- On-site assistance for critical issues
- Failure analysis
- Manufacturer Part #:PAN-SVC-PLAT-820-R
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Palo Alto Networks Platinum Support 3 Year Prepaid - PA-820 - PAN-SVC-PLAT-820-3YR
- Platinum Support availability: : 15-minute response times
- Next-business-day delivery* for parts and hardware replacement
- Direct access to a dedicated team of senior engineers
- Planned event assistance
- On-site assistance for critical issues
- Failure analysis
- Manufacturer Part #:PAN-SVC-PLAT-820-3YR
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Palo Alto Networks Platinum Support 3 Year Prepaid Renewal - PA-820 - PAN-SVC-PLAT-820-3YR-R
- Platinum Support availability: : 15-minute response times
- Next-business-day delivery* for parts and hardware replacement
- Direct access to a dedicated team of senior engineers
- Planned event assistance
- On-site assistance for critical issues
- Failure analysis
- Manufacturer Part #:PAN-SVC-PLAT-820-3YR-R
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Palo Alto Networks Platinum Support 5 Year Prepaid - PA-820 - PAN-SVC-PLAT-820-5YR
- Platinum Support availability: : 15-minute response times
- Next-business-day delivery* for parts and hardware replacement
- Direct access to a dedicated team of senior engineers
- Planned event assistance
- On-site assistance for critical issues
- Failure analysis
- Manufacturer Part #:PAN-SVC-PLAT-820-5YR
-
Palo Alto Networks Platinum Support 5 Year Prepaid Renewal - PA-820 - PAN-SVC-PLAT-820-5YR-R
- Platinum Support availability: : 15-minute response times
- Next-business-day delivery* for parts and hardware replacement
- Direct access to a dedicated team of senior engineers
- Planned event assistance
- On-site assistance for critical issues
- Failure analysis
- Manufacturer Part #:PAN-SVC-PLAT-820-5YR-R
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