WatchGuard Standard Support Renewal 3-yr for FireboxV Small - WGVSM203

  • Hardware warranty
  • 24x7 technical support
  • Software Updates
  • Service Length: 3 Year License
  • Manufacturer Part #: WGVSM203

NOTICE: WatchGuard License & Renewal products may only be activated in the United States of America.

Price $505.00

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Important Notice

All orders placed before 3pm EST will be emailed today. Return Policy

Benefits

  • Round-the-clock technical support˙comes standard with all appliances.
  • There are no limits˙on the number of Support cases allowed.
  • Important software updates.˙Receive more than just the standard fixes and minor software patches. The Support program delivers feature enhancements, full-rev updates, and new capabilities as long as your Support subscription is active.
  • Platinum level support˙allows enterprises with complex environments to have personalized service from a Technical Account Manager to help them achieve strategic goals with WatchGuard products.
  • Minimize downtime˙in the rare case of a hardware failure. WatchGuard will ship a replacement via pre-paid, next-day airfreight in advance of receiving the returned appliance.
  • You never have to go it alone.˙Additional Support offerings include Remote Installation Services and Premium 4-Hour RMA with continuous replacement coverage.

Compare WatchGuard Support Levels


Standard Gold Platinum

Technical Support

24x7 Support
Number of support cases per annual subscription Unlimited Unlimited Unlimited
Targeted Response Time 4 Hour – Critical, High
8 Hours – Medium
24 Hours - Low
Live Call - Critical
1 Hour – High
4 Hour – Medium, Low
Live Call – All Phone Cases
1 Hour –All Web Cases
All Cases Given Highest Priority
Web-Based Support
Phone-Based Support
Technical Account Manager - -
Quarterly Account Review - -
Remote Installation Services Purchased separately Purchased separately Purchased separately

Software Support

Software Updates and Patches
New Feature Releases
Broadcast Updates and Alerts

Hardware Warranty

Advance Hardware Replacement
Premium 4-Hour RMA Service Purchased separately Purchased separately Purchased separately
Spare and Replacement Parts Purchased Separately Purchased Separately Purchased Separately

Technical Training & Certification

Product Documentation and Guides
Technical Training Materials
Moderated Customer Forum

Support Renewals

Multi-Year Renewals
Five (5) Year Maximum Length
More Information
Product NameWatchGuard Standard Support Renewal 3-yr for FireboxV Small
SKUWGVSM203
ManufacturerWatchGuard
Data SheetView Sheet
ActiveNo
Service Length3 Year License